Privacy policy
Who we are
Operator of personal data processed through the website separa-zone.ro is IMPOR GROUP SRL, based in Miron Cristea 33, Copăceni, Ilfov, CUI RO48366082, serial number in the Trade Register J2023004046230 (‘new'). For any questions about your data you can contact us at email contact@impor.ro, telephone 021 450 60 70. The person responsible for data protection: Constantine Pandele.
We process data according to the Regulation (UE) 2016/679 (GDPR), Law No. 190/2018 and the Law no. 506/2004.
What data we process, why and how long
We only process the data that you send us or that is necessary for the operation of the site:
| Situation | Date | Scope | I'm afraid it's legal | Cât timp le păstrăm |
|---|---|---|---|---|
| Contact form, offer request, e-mail or telephone | name, e-mail, telephone, company (if mentioned), message content | to answer and send you an offer | Art. Article 6 (1) subparagraph (b) GDPR – actions at your request before a contract; subparagraph (f) – legitimate interest | at most 3 years after the last communication, if it does not become a collaboration |
| Order online | name, telephone, e-mail, delivery and billing address; for companies: name, CUI | takeover and delivery of the order, billing, guarantee and return | Art. Article 6 (1) point (b) — performance of the contract; point (c) — legal obligations (fiscal, accounting) | during the contract and the guarantee; financial and accounting documents 10 years (Law no. 82/1991) |
| Product reviews and questions | name, e-mail (unpublished), review or question text | publication of the review or reply | Art. Article 6 (1) point (a) — consent given to the reference | until the agreement is withdrawn or the review is terminated |
| Customer account | e-mail, password (encrypted stored), order data | access to orders and saved data | Art. Article 6 (1) point (b) — account use contract | until the account is closed, upon request |
| Navigation on site | IP address (in host server logs), cookies and local storage | operation and security of the site; visit statistics only with your consent. | Art. Article 6 (1) point (f) – legitimate interest; consent for optional cookies (Law no. 506/2004) | conform Cookies policies |
| Telephone calls | telephone number, date and duration; audio recording, with information at the beginning of the call | order records and quality of services | Art. Article 6 (1) (f) – legitimate interest | 90-day records; 1-year call record |
We do not sell or rent personal data, we do not use them for marketing without your consent and we do not make automatic decisions with effect on you.
To whom we transmit the data
- the hosting provider of the website and e-mail (in Romania) and our IT service providers, on the basis of the contract and only after our instructions;
- courier companies, for delivery of orders (name, telephone, delivery address);
- the accounting firm and auditors, for legal obligations;
- public authorities, where the law obliges us (e.g. ANAF), and courts or lawyers, to defend a right.
Google Analytics is provided by Google Ireland Ltd. and only charges with your agreement; Google can transfer data to SUA, Based on the Framework UE-SUA on data protection (adaptation decision) and standard contractual clauses. Other data processed in the European Union.
Your Rights
You have the right of access, rectification, deletion, restriction, portability and opposition (including any direct marketing), and the right to withdraw your consent, without affecting the processing done until then. You can write us on e-mail at contact@impor.ro or by mail to Miron Cristea 33, Copăceni, Ilfov; we answer free, in no more than a month. Details: Drepturile dumneavoastră privind datele personale.
You have the right to lodge a complaint with the National Authority for the Supervision of Personal Data Processing (ANSPDCP), B-dul G-ral. Gheorghe Magheru no. 28-30, sector 1, Bucharest, www.dataprotection.ro.
Security
We use encrypted connection (HTTPS), access to account-based data only and roles, safety children and personnel training.
Minor
The website does not address people under 16.
Amendments
We can update this policy; the current version is published on this page. Last update: 08.11.2026.